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How it works

How it works

Four steps, one team. We quote, template, make and fit, so nothing is lost between the person who measures and the person who installs.

Calacatta-effect slab laid out on the workshop bench at the Historic Dockyard

Four steps

Quote, template, make, fit

The same people from the first phone call to the last polish.

  1. Calacatta-effect slab laid out on the workshop bench at the Historic Dockyard

    Step 01Within one working day

    Quote

    Send us a photo or plan with rough sizes and the material you like. We price it the same or next working day and tell you about joins, sinks and edge options before you commit.

  2. Window reveal being templated before new worktops are made

    Step 02About an hour on site

    Laser template

    We measure with a digital laser templater, not hardboard and a saw. It is accurate to the millimetre, there is no dust, and if you are replacing worktops the old ones can stay in place until fitting day.

  3. Bullnose edge clamped and bonding on the workshop bench

    Step 03Two to three weeks

    Made in Chatham

    Your tops are cut, bonded and polished in our workshop at the Historic Dockyard. Seamless sinks, drainer grooves, upstands and slab ends are all made here by the same people who fit them.

  4. Calacatta quartz worktops fitted in a dark grey kitchen

    Step 04Usually one day

    Fitted by us

    We remove the old tops, fit the new ones, bond and polish any site joins, and leave the kitchen ready for the plumber. No subcontractors.

A typical job, week by week

Lead times as they stand today. We confirm dates with every quote.

Quote

Within one working day

Send a photo or plan with rough sizes and the material you like. We price it the same or next working day.

Template

Within a week of your quote

Templating is usually booked within a week. About an hour on site with the laser, over your existing tops.

Make

Two to three weeks

Cut, bonded and polished in our workshop at the Historic Dockyard, Chatham, by the people who will fit it.

Fit

Usually one day

Old tops out, new tops in, site joins bonded and polished. Most kitchens are finished three to four weeks after we template.

Templating by laser

Measured in light, not hardboard

We have templated solid surface for 28 years. The digital laser system records the exact shape of your room, including out-of-square walls and window reveals, and the file goes straight to the workshop.

The laser measures every wall, corner and reveal to the millimetre, so the tops fit first time.

Window reveal being templated before new worktops are made

Restoration

Restoration

Solid surface can be brought back. We re-sand and polish Corian, Hanex, HIMACS, Durasein and Artemis worktops on site, removing scratches, burns and dull patches. In most cases they look as they did on the day they were fitted.

Solid surface sheet on the workshop bench; placeholder until restoration before and after photographs are taken
Placeholder: before and after photos to follow.

Options

Details that finish the job, like these.

Ask for any of these when you send the plan and we price them with the tops.

  • Charge straight through the top. A charging pad is fitted beneath the worktop and works straight through the surface. No cables, no cut-outs, nothing on the top to clean around.

    Seamless wireless charging

  • 44 standard colours, safe behind a hob. Low-iron toughened glass in 44 standard colours and many more to order. Every panel is safe behind a hob. If we make your worktops we template the glass for free while we are on site.

    Glass splashbacks

  • Shaped to the room. Pencil round, bullnose, square and shaped front edges; matching upstands and splashbacks; slab ends running to the floor for islands and peninsulas.

    Edges, upstands and slab ends

Questions

Questions we are asked most

Timing and templating

Materials, care and coverage

If yours is not here, call 07932 748174.

Book a template visit

Send sizes and a photo for a quote first, or call to book the laser straight in if you already know what you want.

Durasein island
Quartz worktops
Durasein island
Corian island
Quartz worktops
Hanex worktops